Terms of service
Last updated
1. These terms
These terms are an agreement between you and INFINCUBE d.o.o., Cesta v Gorice 34C, 1000 Ljubljana, Slovenia ("we"), for the use of SndSign. By creating an account, you accept them. If you accept for an organisation, you confirm you may do so.
2. Your account
You must be at least 18. Give us accurate details, keep your sign-in secure, and tell us if you think someone else used your account.
3. Using SndSign
SndSign lets you send PDFs for electronic signature. You are responsible for the documents you send, for having the right to send them, and for choosing who signs. Signers don't need an account; they act on the link you send them.
4. Electronic signatures
Today SndSign creates simple electronic signatures, as defined in the EU eIDAS regulation. Whether a signature is valid for a specific document depends on the law that applies to it. Some documents need a qualified signature or a handwritten one. We don't give legal advice.
5. Acceptable use
Don't use SndSign for anything illegal, for fraud or deception, to send spam or malware, or to try to break or overload the service. We may suspend accounts that do.
6. Your content
Your documents remain yours. You allow us to store and process them only to provide SndSign to you. Our privacy notice and data processing agreement explain how.
7. Fees
Plan prices are shown on our pricing page. Paid plans are billed monthly or yearly in advance, plus VAT. Signing Requests above your plan's monthly allowance are charged at your plan's price per extra request and added to your next invoice. You can cancel at any time; your plan then runs to the end of the period you paid for.
8. Availability and changes
We work to keep SndSign available, but we can't promise it will never be interrupted. We may improve or change features. If a change takes away something important, we tell you 30 days before.
9. Ending the agreement
You can close your account at any time. We may close it with 30 days' notice, or at once if you seriously break these terms. Download your documents and evidence before your account closes; we delete them 30 days after.
10. Liability
Our total liability is limited to the fees you paid in the 12 months before the claim. We are not liable for indirect loss or lost profit. Nothing here limits liability for intent or gross negligence, or rights that consumers have by law.
11. Changes to these terms
We tell account holders about changes by email at least 30 days before they apply. If you don't agree, you can close your account before then.
12. Law and courts
Slovenian law applies. Disputes go to the competent court in Ljubljana. If you are a consumer, you keep the protection of the law where you live.
13. Contact
Write to hello@sndsign.com.